1. Introduction

Welcome to Silver Coast Travelling – Tours & Experiences website. By using our website and services, you agree to comply with and be bound by the following terms and conditions.
Silver Coast Travelling is a licensed tour operator: RNAAT 563/2026.

• This document sets out the Terms of Use and General Conditions of the website silvercoasttravelling.com and all its subdomains and sub-sites. The website is run by PLANETPATH – UNIPESSOAL LDA, tax number (NIF) 519384784, a company based at Rua Doutora Maria de Fátima Delgado Domingos Farinha, 207, 6.º Dto., 6000-410 Castelo Branco, Portugal.
• Silver Coast Travelling reserves the right to change these Terms of Use and General Conditions freely and at any time, in order to adapt them to applicable law, without prior notice.
• Likewise, Silver Coast Travelling reserves the right to change the presentation and content of the website and its services entirely and at any time, without prior notice. Such changes will always aim to continuously improve its online presence and the services offered to its users.
• Browsing silvercoasttravelling.com, its subdomains and sub-sites implies acceptance of the Terms of Use and General Conditions on this page.

2. Booking and Payments

• All bookings for tours and experiences must be made through our website or by contacting us directly.
• A deposit or full payment may be required at the time of booking to confirm your reservation.
• Prices listed on our website are subject to change without notice.
• Payments are processed through our secure payment system.

3. Cancellations and Refunds

• Cancellations by You: If you need to cancel your tour, please notify us as soon as possible. Refund eligibility depends on the timing of your cancellation:
  • 24 hours or more before the starting time: full refund
  • 24 hours or less before the starting time or no-show: no refund
• Cancellations by Us: If we need to cancel a tour due to unforeseen circumstances (e.g., weather conditions, etc.), we will notify you as soon as possible and offer you an alternative tour date or a full refund in case of the first option is not possible
• You are responsible for arriving on time at the designated pick-up point. We cannot be held liable for delays caused by your late arrival.

4. Health, Safety, and Insurance

• It is your responsibility to ensure you are fit to participate in any of the activities included in the tour. Please check the “Not recommended for” section on each tour or experience before booking.
• You are required to follow all safety instructions provided by our staff or guides during the tour. Failure to comply may result in your exclusion from the tour without refund.
• Please protect the environment by not throwing anything out of the transport or to the floor during tours.
• We provide all the mandatory by law insurance coverage for our tours. For more details on what is covered, please contact us.

5. Liability

• We are not responsible for any personal property lost, damaged, or stolen during the tour or experience.
• We are not responsible for delays due to traffic or weather conditions during the tours.

6. Tours with transport included

• Smoking or alcoholic beverages are not allowed inside the transports.
• You are responsible for arriving on time at the designated pick-up point. We cannot be held liable for delays caused by your late arrival.
• Please note that transportation services may be altered due to unforeseen circumstances such as traffic conditions or weather events.

7. Modifications and changes

• We reserve the right to make changes to the tour itinerary or services as necessary. We will make every effort to inform you of any significant changes before your departure.
• If a tour is significantly modified (e.g., a major change in itinerary or cancellation), we will provide a suitable alternative or a refund.

8. Privacy policy

• We are committed to protecting your privacy. Any personal information collected during your booking will be used solely for processing your reservation and providing you with relevant services.
• For more details, please review our Privacy Policy.
• You can change your cookie choices at any time with the “Manage cookies” link in the site footer.

9. Use of Website

• By using our website, you agree not to engage in any unlawful or prohibited activities. You must not use the site to distribute harmful or malicious content.
• We reserve the right to terminate access to our website for any user who violates these terms.
• Users undertake to use this website in accordance with applicable law, refraining from using it for activities contrary to the law, morality and good customs, or to the rights and interests of third parties.
• Users must refrain from extracting information and content made available through the website.
• Silver Coast Travelling accepts no responsibility for the content or privacy practices of any websites not operated by Silver Coast Travelling to which silvercoasttravelling.com may link. These third-party sites may contain useful information and tools for users. If you visit another website through a link on ours, please read its privacy policy.

10. Intellectual property

• All text, visual, audio, technological and other content on silvercoasttravelling.com is the exclusive property of PLANETPATH – UNIPESSOAL LDA and is protected by intellectual property law. By allowing access to the website, PLANETPATH – UNIPESSOAL LDA does not grant any licence or rights.
• Accordingly, the use, reproduction, copying and distribution by other means of logos, texts, images and videos on this website requires prior authorisation.
• Website content may only be used for personal purposes. No part of the website may be reproduced in order to be sold or distributed for commercial purposes, nor may it be modified or incorporated into any other work, publication or website, either electronically or by transfer to any other website.

11. Product information

• silvercoasttravelling.com provides information on the essential features of products through technical descriptions. Prices, addresses, contacts and opening hours shown on silvercoasttravelling.com may change, and availability may be limited to certain periods.

12. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of Portugal.

13. Contact Us
    If you have any questions or concerns regarding our terms and conditions, please contact us at geral@silvercoasttravelling.com

PLANETPATH – UNIPESSOAL LDA
Rua Doutora Maria de Fátima Delgado Domingos Farinha, 207, 6.º Dto., 6000-410 Castelo Branco, Portugal
Email: geral@silvercoasttravelling.com
Phone: +351 96 148 1448

Last updated: 29 October 2026.